AI Is Making B2B Act Like Consumer Tech
“I think we're seeing a kind of more consumer adoption pattern happening even within businesses.”
Transcript
- So I actually think that from like an adoption standpoint, AI is changing the adoption pattern within businesses, right? Businesses of all types, and I think this applies to financial services. So when you're in the midst of a big like technological shift,
you tend to get a lot of bottoms up adoption, right? Like an individual is always gonna move faster than a company at deciding that we need to use the latest technology, right? Of course, the company has their policy and they have their approach. What happens is like, some developers, like, no, I found this thing that's really cold,
it's really effective, but I'm gonna use it. Some like analysts is like, actually, why would I waste my time doing X, Y, Z, when AI can help me go faster? And so I think we're in this mode that yes, that even businesses are looking more consumer-ish in their adoption patterns,