Support
Questions about the Uncovered app or site? Email brandy@joinuncovered.com and a person on our team will get back to you, usually within one business day.
Signing in
You can sign in with Apple (in the iPhone and iPad app), with Google, with your email and password, or with a one-time link we email you. Forgot your password? On the sign-in page choose “Email me a sign-in link”, then set a new password under My Uncovered.
Notifications and texts
Uncovered only alerts you about big drops. Choose how you hear about them, app notifications, texts, both or neither, in My Uncovered under “Big-Drop Alerts on Your Phone”. You can also turn app notifications off in your phone’s Settings, and reply STOP to any text to stop texts.
Emails
Use the link at the bottom of any Uncovered email to change which newsletters you get or to unsubscribe.
Deleting your Uncovered Media account
In the Uncovered Media app (iPhone, iPad or Android) or on this site:
- Sign in and open My Uncovered → Profile & Sign-In.
- Choose “Delete my account”, type DELETE and confirm.
This permanently deletes your account and the personal information tied to it: your name, email, phone number, sign-in links (Apple, Google), saved and starred stories, feed answers and app notification tokens. The only thing we keep is the record of your text-message consent and opt-outs, which phone carriers require. Can’t sign in? Email brandy@joinuncovered.com from the address on your account and we’ll delete it within 30 days.
Privacy
See our Privacy Policy and Terms.
Contact
Fiat Growth, LLC (Uncovered Media)
250 Sutter St, Suite 200, San Francisco, CA 94108
brandy@joinuncovered.com